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Monday, October 12 • 1:30pm - 2:45pm

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Communication and collaboration is an integral part of all viable and meaningful partnerships, and the partnership between a risk manager, broker and carrier is no exception. This session will be a facilitated conversation led by three panelists, a risk manager, a broker and a carrier representative. Participants in this session will be divided into three groups: risk managers, brokers and carriers. The three groups will spend time discussing the practices of the other two groups and address such questions as, “What would you ask the other groups to ‘start’ doing, ‘stop’ doing and ‘continue’ doing to make each other successful?”, and “What practices are adding or could add to the overall success of a risk management project, insurance renewal, or other engagement?” The facilitator for each group will then share their group’s top responses for general discussion and what they believe are some best practices to improve communication, collaboration and our chances of success.

As a result of participating in this session:
 Attendees will learn how to foster team collaboration in problem solving, increase transparency, and improve timely communication.

avatar for Craig McAllister

Craig McAllister

Director of Risk Management and Insurance, Cornell University
Craig McAllister is director of the department of risk management and insurance at Cornell University and has been in this position since 2011, previously serving as the assistant director beginning in 2001. His current duties include providing strategic risk management advice, training and consultation to the academic and operating units of Cornell. In addition, he is a member of the international crisis team, chair of the student health... Read More →
avatar for Paul D. Pousson

Paul D. Pousson

Area Senior Vice President, Arthur J. Gallagher Risk Management Services
Paul D. Pousson, ARM is an area senior vice president with Arthur J. Gallagher & Co. where he is responsbile for providing creative risk management and insurance solutions to higher education and public sector clients. Prior to joining Arthur J. Gallagher & Co., Mr. Pousson was the associate director of risk management for The University of Texas System where he was responsible for administering the risk management, environmental health and... Read More →
avatar for Thom Rickert

Thom Rickert

Associate Vice President – Business Development, United Educators Management Company
Thom P. Rickert, CPCU, ARM, ARM-P, ARM-E, ARC, ARe manages activities designed to achieve new business results from all revenue channels for multiple segments, including higher education, public and private K-12 schools. He supervises a team of underwriting territory managers as well as managing broker relationships across all channels. He mentors territory managers in their career development, including building strengths in sales, channel... Read More →

Monday October 12, 2015 1:30pm - 2:45pm
Marquette II Hilton Minneapolis