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Monday, October 12 • 1:30pm - 2:45pm
20 Questions You Should Ask Your TPA

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Workers’ compensation is complex and continually impacted by emerging issues. When partnering with a TPA for your claims/risk services, you are handing a great deal of responsibility over to them. Their performance will drive your results. In this session, we’ll provide insight into both due diligence during the proposal stage and ongoing performance oversight for your TPA partnership.

You’ll learn how to uncover the keys to quality claims management. We’ll explore issues such as “Is the TPA investing in the right programs to control frequency and medical and pharmacy costs?” “How will you be able to benchmark your results?” “What is the true culture of the company?” “How prepared and motivated are their claims adjusters to drive results for you?”
Speakers
avatar for Frank Altiere

Frank Altiere

President, PMA Management Corp.
Frank X. Altiere, III is President of PMA Management Corp., a workers’ compensation and casualty Third-Party Administrator (TPA). He has nearly 40 years of risk management and insurance experience with a focus on helping organizations develop and implement high-performing risk management... Read More →
avatar for Ben Evans

Ben Evans

Associate Vice President, Risk Management, University of Pennsylvania
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avatar for Roger Fell

Roger Fell

Managing Director, Marsh McLennan
A Senior Client Executive in the Global Risk Management Practice of Marsh’s Philadelphia Office, Roger has personal experience developing and managing risk management programs for several industries including, higher education, manufacturing, telecommunications, technology, healthcare... Read More →

Monday October 12, 2015 1:30pm - 2:45pm CDT
Minneapolis Ballroom A Hilton Minneapolis
  Claims Management, Educational Session